No other functions in the organization need to respond to changing marketplaces as fast and as often as Sales, Marketing, Service, and IT. Competitive pressures constantly require these organizations to reinvent their messages and approach. Inevitably, these changes require technology shifts, enhancements, and new applications. AmberLeaf firmly believes that initiatives will falter and investment will be wasted without the leadership, support, and adoption from the people within these departments. Our Organizational Change solutions help organizations cope with transformations at the “people” level.
These services include:
Audience Analysis. Determining which functions and employees will be impacted by new processes, strategies, and applications.
Resistance Assessment. Identifying where we can expect to face resistance from the organization - and what will be the root causes.
Change Definition. Defining what change means to the organization including identifying what business processes are changing, what business processes will be eliminated, and how management should help people cope with these changes.
Communication Planning. Communicating to the organization – both in mass and individually - the benefits, tactics, and timing of our programs.
- Training. Training people how to use the new application or perform the tasks involved in a new process.
- Leadership training. Some managers have led organizations through major transformations and some have never gone through the process. AmberLeaf helps leaders understand their roles, learn how they can motivate employees, and help people cope with new roles and responsibilities.